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Have a question, need help, or want to explore enterprise options? We'd love to hear from you. Reach out using any of the methods below and we'll get back to you as soon as possible.

Email

For general inquiries, support, and partnerships:

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Common Topics

  • Technical Support — issues with QR code generation, shortlinks, analytics, or your account.
  • Enterprise & API — custom domains, API access, volume pricing, and dedicated support for your organization.
  • Partnerships — integration opportunities, reseller programs, and co-marketing.
  • Bug Reports — found something broken? Let us know and we'll fix it.

Response Time

We aim to respond to all inquiries within 24 hours on business days. Enterprise customers on a Pro or Company plan receive priority support with faster turnaround.

Enterprise Inquiries

Need custom domains, API access, SSO integration, or volume pricing for your organization? Our Enterprise plan includes dedicated support, SLA guarantees, unlimited team workspaces, and webhook integrations. Reach out and we'll set up a call to discuss your requirements and provide a tailored quote.

Feature Requests

We're constantly improving reRoute based on customer feedback. If you have an idea for a new QR code type, analytics feature, integration, or workflow improvement, we want to hear about it. The best features in our product roadmap come directly from users like you.

Frequently Asked

Before reaching out, check if your question is answered in our pricing FAQ. Common questions include how dynamic QR codes work, what happens when you cancel a subscription, whether static codes expire (they don't), and how to switch between billing plans. For technical questions about the API, custom domains, or webhook integrations, email us directly and we'll connect you with the right person.

Quick Links

Looking for something specific? These resources might help: